Following on from this morning’s post about the use of error logs in understanding more about how people use medical devices here’s a piece from from Hugh MacLeod, the CEO of Canadian Patient Safety Institute writing in the Vancouver Sun (13 March 2013) looking at the idea of using ‘black boxes’ in operating theatres.
“We talk about lessons from the airline industry. While we recognize that the relationship between people is what makes the absolute comparison between healthcare and aviation inappropriate. There is much to learn from aviation, but compared to healthcare it is elegantly simple. The pilot and co-pilot have check-lists that apply in every circumstance.
They do not interface with each and every passenger and do not customize their service to address the uniqueness of what each passenger presents.”
“If aviation is [a game of] checkers, healthcare is multi-dimensional chess.”