If you have diabetes what clever strategies have you developed that might help you to remember your medication? Want to share them with other people with diabetes and help research? Via a focus group in London CHI+MED researchers are looking to learn more from people with diabetes about the types of ‘resilience strategies’ that they use to avoid error.
“One of the nice things about this approach is that we turn to the community for the answers and seek to share the most useful practices. Therefore, the community is supporting itself and will have real solutions for real problems they have in common.”
The focus group takes place next Tuesday 24 September from 6pm-8pm with registration at 5.30pm. More details here on the Errordiary project page http://www.errordiary.org/?page_id=6948
Errordiary is an offshoot from the CHI+MED project, and it looks both at everyday error and the resilience strategies people develop to prevent these mistakes, ie to make them more resilient to error – classic examples would include shopping lists so you remember to buy everything you wanted to, and leaving your umbrella by the door so that you take it with you when you leave the house the next day.
To err is human…, but the proactive creation of resilience strategies to reduce the likelihood of error is human too.
Resilience strategies are those things we do to help us avoid error and recover from it. For example, this might be something like putting your umbrella by the front door so its not forgotten when you leave the house, setting a phone alarm so an appointment is not missed, checking that you have your keys before leaving so you’re not locked out, and so on. Until recently no one has given this class of behaviours a common name, and at UCL we have turned research efforts towards understanding these behaviours and started to think about its different applications.
“Can a spoonful of resilience help the medicine go down?” is a title of a paper that is currently in press for BMJ Quality & Safety. In this viewpoint paper…
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