Updated: 25 September 2013
Good news if you couldn’t make tomorrow’s workshop for healthcare professionals – it’s being rescheduled and you can sign up for notifications by emailing Dr Dominic Furniss (email@example.com).
“‘Resilience Strategies’ are the informal, unofficial and inventive ways that people choose to behave to reduce the likelihood of error and to improve their performance. We do not include those things people do when they are just following official rules. Resilience strategies should either be novel and inventive things that people do, or they might be assumed to be the normal way of doing something in some context but they are not part of the formalised procedures.“
From: What ‘resilience strategies’ help medical professionals reduce error & improve performance?
CHI+MED is researching error, and strategies to reduce error, including resilience strategies – please share yours.
There are two ways to help – if you’re based in London, work in healthcare (nurses, doctors, paramedics and emergency care practitioners) you can take part in a workshop this Thursday evening (26 September 2013, from 6-8pm [registration and refreshments at 5.30pm).
The focus group with healthcare professionals aims “to find out more about what you think of human error, blame culture and resilience to error. We’re interested in mistakes – why we make them, how often we make them and what happens when we make them in trivial and serious contexts.”
If you’re a person with diabetes there’s one more space on the workshop tonight, on how resilience strategies can help people with diabetes management.