The questions under discussion for this session relate to the Errordiary work that Dom and colleagues have been looking at in healthcare. This is a project that is raising awareness of error, and of how common it is in our everyday and working life. While there are many commendable attempts to reduce errors we can never completely eliminate them – they’re so ridiculously easy to make! I’ve made several just while typing this paragraph into the WordPress blogging editor but fortunately there’s a Delete key on my keyboard so I can recover from my mistakes.
Some errors are pretty harmless, some are even quite funny but as you’ll see from some examples below they could be quite problematic in a medical context.
The tweetchat will be looking at errors that anyone with diabetes might make, and also what steps they take to prevent themselves from making an error – it might be as simple as writing down the time when they took an insulin dose. These are useful to researchers and hopefully, once shared, a useful collection for other people with diabetes.
As with many long term conditions people with diabetes are predominantly responsible for their own healthcare, with support from healthcare professionals. If someone uses insulin as part of their diabetes management then they’ll likely use a blood glucose meter every day (perhaps several times a day) to monitor the levels of glucose in their blood. They’ll then use that information to adjust any insulin medication as well as making decisions about what and when to eat, or do an activity – so it’s important to avoid making a mistake but that’s easier said than done.
Here are some examples of people not doing something they needed to do
“Retraining” isn’t always the solution to mistakes like these, but finding ways of making sure that some problems can be avoided can be helpful. Here’s one example of an error-preventing strategy.
Errordiary is using its website to capture and share people’s mistakes and their error-preventing “resilience strategies”, and people with diabetes are invited to join the tweetchat on Tuesday 19 Nov at 8pm (UK time).
For more information, and the questions that participants are being asked to think about please visit the OurDiabetes tweetchat page.