We’ve recently awarded some CHI+MED public engagement* funding to Jo Iacovides and colleagues from UCL’s Interaction Centre to work with student designers to create ‘persuasive** games’ about human error and blame culture in a medical / healthcare setting.
After a call for participants earlier this year, four teams worked on the brief – to produce a game format that would encourage players to think about “the causes of human error and raise awareness of blame culture” – with the winning game receiving a £1,000 cash prize. At the kick-off meeting the participants heard from Emley Pine, a nurse, who talked about her experiences of working in healthcare, Chrystie Myketiak (a CHI+MED researcher from QMUL) who talked about how blame culture is seen in the media and Simon Fox, from Playlab London, who talked about the design of games addressing serious topics.
The entries were judged through a mix of expert feedback and play-testing with participants. The experts judged the games against the briefing criteria, while the play-testing revealed how players reacted to each game. A couple of days after testing, the play-testers were sent some follow up questions to see which games resonated most with them.
The competition culminated with a prize-giving where teams were able to showcase their games and attendees could vote for people’s choice. First prize was awarded to Nurse’s Dilemma (which also won the people’s choice award) and St. Error Hospital was the runner up. You can play the games and, as they’re all open source, you can make changes to them too (not for commercial use though please).
The games are listed below and you can read more about them at the Errordiary Games page on the Errordiary project’s website.
Nurse’s Dilemma (overall winner, and people’s choice winner) created by Adam Afghan, Andrew Gorman, Natasha Trotman and Jining (Kea) Zhang
St Error Hospital (runner up) created by Charmian Dawson and Subhan Shafi.
Medical Student Errors created by Devon Buchanan and Angela Sheard
Patient Panic created by Cameron Kyle-Davidson, Lydia Pauly, Benjamin Williams and Connor Wood
* CHI+MED has an internal ‘mini-grant’ system set up for people on the project to undertake public engagement side-projects of relevance to CHI+MED’s interest in increasing patient safety, for example through awareness that human error is a perfectly ‘normal’ state (we all make mistakes) and that blaming people for error (which can create a blame culture that encourages people to hide errors) is rarely sufficient or effective in preventing similar mistakes from happening, and is usually counterproductive.
** successful persuasive games are ones that encourage you reflect on a challenging topic